Robbie Jeffery

Terms & Privacy Policy

Robbie Jeffery ("I", "me", "my") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data I collect from you, or that you provide to me, will be processed. Please read the following carefully to understand how I handle your personal data and your rights under UK data protection law.

Data Protection

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, I am the data controller of your personal information. You can contact me at robbie@robbiejefferymusic.com

Scope of this Policy

This policy applies to personal data I may collect and process about:

Visitors to my website and mailing list subscribers
Customers who purchase music or merchandise
Collaborators, contractors or service providers I may work with
Any other individual whose personal data I may hold

Depending on the relationship, this policy may be supplemented with additional notices or terms.

What Personal Information I Collect and Why

I may collect and process personal data including:

Information you provide by signing up to my mailing list or filling in contact forms
Information you provide when purchasing music, merchandise, or other services
Correspondence you send me by email or through social media
Technical data about your visits to my website, such as browser type, IP address, and pages viewed
Marketing and communication preferences

I may also collect information from public sources or third-party platforms (e.g. Bandcamp, Stripe, Mailchimp) if you interact with me there.

How I Use Your Personal Data

I will only use your personal data when permitted by law. The most common uses are:

To send you updates, newsletters, and promotional content (with your consent)
To fulfil orders or provide services you have requested
To respond to messages or enquiries
To analyse website usage and improve my services
To comply with legal or regulatory obligations

Legal Basis for Processing

I rely on different legal bases depending on how I use your data, including:

Consent – for example, when you opt in to receive emails
Performance of a contract – when you purchase music or merchandise
Legitimate interests – for general website operation, analytics, or direct communication, provided your rights are not overridden
Legal obligations – where I am required to retain data for tax or regulatory purposes

Disclosure of Your Personal Data

I may share your personal data with trusted third-party service providers who help me operate my website, mailing list, or shop. These may include:

Email marketing providers (e.g. Mailchimp or ConvertKit)
Payment processors (e.g. Stripe or PayPal)
Web hosting or analytics providers (e.g. Google Analytics, Squarespace, etc.)

Any such providers are only permitted to process your data in accordance with my instructions and the law.

I will not sell or share your personal data for third-party marketing. I may disclose your data if legally required to do so.

International Transfers

Some services I use may store or process your data outside the UK or European Economic Area (EEA). Where this is the case, I ensure appropriate safeguards are in place to protect your personal data in accordance with UK GDPR.

Data Retention

I will retain your personal data only for as long as necessary for the purposes for which it was collected, or to comply with legal, accounting, or regulatory obligations.

In general:

Mailing list data will be retained until you unsubscribe or request deletion
Order and transaction data may be retained for up to 6 years for tax and accounting purposes

Your Rights

You have the following rights under UK data protection law:

Right to access – to request a copy of the personal data I hold about you
Right to rectification – to correct inaccurate or incomplete data
Right to erasure – to request deletion of your personal data
Right to restrict processing – to temporarily stop processing while a correction or objection is resolved
Right to object – to processing based on legitimate interests or direct marketing
Right to data portability – to request your data be transferred to another provider
Right to withdraw consent – to opt out of marketing or other uses based on consent

You may exercise these rights at any time by emailing me at [your@email.com].

If you are not satisfied with how I handle your data, you may also lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk

Cookies

My website may use cookies or tracking tools to enhance your experience and analyse visitor traffic. These may collect anonymised data such as browser type, device info, and pages viewed.

You can manage or block cookies via your browser settings. For more information, visit www.allaboutcookies.org.

Security

I take appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, loss, or damage. However, please note that data transmission over the internet is not completely secure, and you provide your information at your own risk.

Changes to This Policy

This privacy policy may be updated occasionally. Please check this page for the latest version. If material changes are made, I will notify you via my website or mailing list.

Contact

If you have any questions or concerns about how your personal data is handled, or if you wish to exercise your rights, please contact me:

robbie@robbiejefferymusic.com

You may also lodge a complaint with the ICO by writing to the Information Commissioner’s Office, Water Lane, Wilmslow, SK9 5AF telephone 0303 123 1113. www.ico.org.uk/.